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Deloitte Academy - Customer Experience: Necessity or Unnecessary Luxury?

2013-06-05 00:00:00
Company: Deloitte
Discussion of the topical issues relating to customer experience. Deloitte and the Mladá fronta E15 daily would like to invite you to take part in in the professional discussion entitled Customer Experience: Necessity or Unnecessary Luxury?

Date Wednesday, 5 June 2013, 5:00 pm – 7:00 pm (registration from 4:45 pm)
Place Simply Café – Danube House, Karolinská 650/1-2, Prague 8 – Karlín
(see the map)

The discussion will include the following speakers:

• Jitka Schmiedová, Vice President People and Property, Vodafone
• Martin Techman, Director of Business Development at České spořitelna
• Pavel Řehák, CEO and Vice-Chairman of the Board, Česká pojišťovna
• Evžen Korděnko, Director in the Consulting function of Deloitte


• Luděk Niedermayer, Economic Expert, Deloitte


• Customer experience as a route to growth?
• How to reach the desired level of customer experience?
• Customer experience as a sustainable competitive advantage?
• Myths and facts?

Registration and additional information

The event is accessible after registration. If you are interested in our invitation, please confirm your participation by contacting Lukáš Kropík (lkropik@deloittece.com) or on +420 246 042 488) by 31 May 2013. The discussion will be held in Czech.

AmCham Corporate Patrons



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