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Telecoms operators scramble to succeed as providers of information and communication technology services. Can they attract business customers?

Date: 17.08.2010

Company: ?

The road to success is via network know-how and new partnerships and acquisitions

Telecoms operators face a difficult task convincing business customers that they can be trusted providers of information and communication technology (ICT) services. Fifty-six percent of respondents believe that the operators should stick to their core business, rather than trying to meet all requirements of corporate customers, according to a global survey of over 350 senior IT and procurement managers across industries, conducted by Ernst & Young in conjunction with the Economist Intelligence Unit. The survey examined whether telecoms operators can offer new services to business customers.

telco_beyond-connectivity_en.doc (DOC 104 kB)

telco_beyond-connectivity_cz.doc (DOC 112 kB)