Offers

Global Client Advisor - Financial Services Industry (based in Prague)

Outbound roles:

• Engage with key customer business & IT executives, typically CxO and MD level, developing a trusted advisor level customer relationship

• Analyze and research the customer situation and build on this through customer interaction
• Develop new relationships with the customer that support the Oracle account plan goals and target areas
• Communicate Oracle business strategy and industry vision to the customer
• Introduce relevant wider Oracle team and Oracle executives to the customer
• Collaborate with the customer, running workshops and meetings to create specific transformation supporting propositions
• Lead transformation supporting responses and roadmaps that recognize the current client situation
• Bring industry and cross-industry best practices to the customer and influence change / transformation
• Provide occasional assistance to other Oracle customers where knowledge / experience relevant

Inbound roles:

• As the customer expert, provide the account team with insights about customer’s key issues and business priorities
• Work with Key Account Director to identify major areas where use of Oracle would enable customer business or IT transformation goals
• Work with Key Account Director to support the creation of strategic account plan, contributing customer and industry related material

Develop, define and lead large transformational propositions responding to the customer industry challenges.

• Work with Oracle Architects and Pre-sales resources to shape and define solutions
• Define and lead customer executive visits to Oracle HQ to underpin propositions

Work with the sales teams ensuring they understand the requirements for products that support the transformation and the goals

• Work together as a team with peer Client Advisors to produce reusable industry change patterns based on successful transformation propositions created for specific customers
• Maintain industry knowledge currency and specific assigned customer knowledge currency
• Assist peer client advisors where knowledge / experience relevant to their customer

Desired Qualifications

Appropriately experienced candidates with a high potential for success as a Client Advisor are generally described as being/having:

• University/Business School degree or equivalent. An MBA or equivalent is desirable
• Excellent verbal and written communication skills, with the ability to present at the Board and C-level
• Experience developing IT enablement strategies for client organizations and the ability to become a “trusted advisor” to senior executives
• A respected thought leader within the finance industry
• Russian language at an advanced level
• Proven experience defining and communicating IT/Business change and transformation proposals
• Proven experience in defining business transformation enabled by technology
• Working knowledge of Financial services operating models and processes
• Working knowledge of Risk and Financial Management
• Working knowledge of Customer and Channel strategies
• Working knowledge of Regulation and Compliance
• Working knowledge of support functions like HR and Back Office
• Working knowledge of the use of data driven marketing and selling processes permissible within financial services
• Experience of national / multinational scale Bank IT complexity and challenges
• Broad knowledge of disruptive business models and key technology trends including but not limited to Big Data/Advanced Analytics, Digital, Mobile, Cloud and outcomes they enable in financial services
• Ideally, broad knowledge of Oracle Solutions and usage in the finance industry
• An enthusiastic individual who can drive execution to deliver a service to the customer
• Business development experience
• Experience working in a large, complex global team environment

The successful candidate’s background could be:

• Leader within an established or large challenger Financial Services provider’s Strategy or Transformation & Change function
• Chief Operating Officer within an established or large challenger Financial Services provider
• Chief Digital Officer or Head of Digital / Channels within an established or large challenger Financial Services provider
• Senior strategy focused Industry Consultant / Architect within an established or large challenger Financial Services provider or within a competitive organization e.g. Client Partner / Client Architect
• Senior Manager or Partner level management consultant focused on the Financial Services sector

Customer-specific profile requirements (summary):

• Financial Services Experience
• Significant banking experience working in one or more multiple banking sectors Retail, Commercial, Investment and Private Banking
• Fluency in English and Czech and/or Russian
• Willingness to travel within Europe to Oracle and Customer offices
• Long-term commitment towards customer and key account team