Offers

REED is presenting a great opportunity to experience a unique start-up spirit! Vibrant, fun and chill but sometimes chaotic, noisy, with a few dogs around (dog-friendly environment). Our client is already out of the "garage stage", they have brand new offices in a business park in Brno, second largest city of the Czech Republic, already 800+ employees and still growing extremely fast. There are growth opportunities for you too. 

We are looking for dynamic customer focused individuals who know that building a company from scratch needs time, hard work and patience because there are always mishaps on the way to stardom.

This vacancy is in our client's biggest department - a specialist customer support unit.
 

What would you do? 
* Help the customers with their queries via phone, email or chat.
* Learn a lot about the airline industry and become an expert even your friends will turn to when they need help :)

What are we looking for?
* Excellent command of English, both in spoken and written form and one of the following languages: Italian, German, Russian, Ukrainian, French, Japanese, Spanish, Polish, and Portuguese.
* Candidates who can work in the Czech Republic without a visa 
* Customer oriented enthusiasts
* Calm and professional attitude at all times
* Willingness to learn new things
* Ability to work under pressure with a smile on your face (set priorities, manage your time and work efficiently)
* Ability to use a computer and knowledge how to search for information online
* Candidates who are not allergic to dogs (the office is dog friendly)
* Experience in customer support is a big advantage!

What does our client offer? 
• Quarterly financial bonuses dependent on overall company performance
• 4 weeks of paid holidays + possibility to take one extra week off (unpaid leave)
• Meal vouchers
• Cafeteria programme with various benefits
• Frequent events and parties
• Annual flight discount
• Friendly work environment (I know that every recruiter says this but here they are really friendly. You can even bring along your dog :))
• A great team of young, passionate and fun-loving guys to work with
• Free refreshments (fruit, tea, coffee…)
• Growth opportunities 
• Big, modern and bright offices with a chill out zone with bean bags and PlayStation 
• Three weeks of initial accommodation for candidates from abroad


Location: The amazing city of Brno, Czech Republic (https://vimeo.com/121721442)
Working hours: 7.00 – 15:00, 9:00 – 17:00, 15:00 – 23:00, 23:00 – 7:00
Starting date: Immediately/negotiable
Recruitment process: Skype/Phone interviews 

If you match the abovementioned requirements and want to know more about this role, apply to this ad. I will be more than happy to give you a call and arrange a Skype interview during which we will discuss this amazing opportunity in more detail.

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